Privacy Policy

A legal disclaimer

Effective Date: July 2025
Last Updated: July 2025

At Probia Engineering Solutions Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Probia Engineering Solutions Ltd
Energy Parkway, Grimsby, DN31 2TT
Email: sam@probia.uk
Phone: 07399 228424
Data Controller: Sam Piggott

What Data We Collect

We may collect and process the following types of personal data:

Name, company name, job title
Email address, phone number, postal address
Project enquiries, service requests, quote details
IP address and website usage data (via cookies)

How We Use Your Data

We use your personal data to:

Respond to enquiries and provide services
Issue quotes, process orders, and manage contracts
Communicate project updates or delivery schedules
Improve our website and services
Meet legal and regulatory requirements

Legal Basis for Processing

We process your data under the following lawful bases:

Consent – when you opt into communications
Contract – to provide quotes or deliver services
Legal obligation – where required for compliance
Legitimate interests – to operate and grow our business

How We Share Your Data

We may share your data with:

Trusted third-party service providers (e.g. couriers, web hosting)
Legal or regulatory authorities, if required
We never sell or rent your data to third parties.

Data Security

We implement technical and organisational safeguards to protect your data. All personal data is stored securely, and access is limited to authorised personnel.

Data Retention

We retain your personal data only as long as necessary for the purposes we collected it, including legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, contact us at: sam@probia.uk

Cookies

Our website uses cookies to analyse traffic and improve the user experience. You can manage your cookie preferences via your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

Contact

For any questions or privacy-related concerns, please contact:

Sam Piggott
Data Controller
Email: sam@probia.uk